{"id":6323,"date":"2014-02-02T17:13:44","date_gmt":"2014-02-02T16:13:44","guid":{"rendered":"http:\/\/www.beno-hit.com\/?p=6323"},"modified":"2014-02-02T17:13:44","modified_gmt":"2014-02-02T16:13:44","slug":"operation-118-318-sevices-clients","status":"publish","type":"post","link":"https:\/\/www.beno-hit.com\/?p=6323","title":{"rendered":"Op\u00e9ration 118 318, s\u00e9vices clients"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-5545\" alt=\"operation_118_318\" src=\"http:\/\/www.beno-hit.com\/wp-content\/uploads\/2014\/01\/operation_118_318-213x300.jpg\" width=\"213\" height=\"300\" srcset=\"https:\/\/www.beno-hit.com\/wp-content\/uploads\/2014\/01\/operation_118_318-213x300.jpg 213w, https:\/\/www.beno-hit.com\/wp-content\/uploads\/2014\/01\/operation_118_318.jpg 283w\" sizes=\"auto, (max-width: 213px) 100vw, 213px\" \/><\/p>\n<p>R\u00e9alis\u00e9 par Julien Baillargeon<br \/>\nAvec Bruno Hausler, Booder, Lionnel Astier<br \/>\nGenre : Com\u00e9die<br \/>\nFilm : Fran\u00e7ais<br \/>\nDur\u00e9e : 1h26<br \/>\nAnn\u00e9e de production : 2010<\/p>\n<p>Mathieu Polivennes, jeune banquier d\u2019affaires brillant, est envoy\u00e9 en urgence en Haute-Loire pour redresser le call center (centre d\u2019appels) de la Cecredico, soci\u00e9t\u00e9 de cr\u00e9dit \u00e0 la consommation, filiale de la banque qui l\u2019emploie. A quelques semaines des \u00e9lections, le d\u00e9p\u00f4t de bilan du centre d\u2019appels dans un d\u00e9partement de l\u2019Auvergne profonde ferait d\u00e9sordre et nuirait gravement au parachutage \u00e9lectoral de Segondas, grand patron de la banque.\u00a0Arm\u00e9 de ses BlackBerry et de son lap top dernier cri, Mathieu s\u2019attend \u00e0 une mission facile : il a fait l\u2019ENA&#8230;\u00a0Or, le parachutage de Mathieu Polivennes dans l\u2019univers du \u00ab phoning \u00bb, des services clients et de l\u2019outsourcing ne se d\u00e9roule pas comme pr\u00e9vu. Aveugl\u00e9 par ses certitudes, ignorant les ressources de l\u2019\u00e9quipe de t\u00e9l\u00e9 conseillers pourtant bourr\u00e9e de bonnes intentions, il tente d\u2019appliquer des m\u00e9thodes qu\u2019il a apprises, totalement inop\u00e9rantes dans ce lieu perdu au milieu de la France. Un compte \u00e0 rebours est m\u00eame engag\u00e9 avant la d\u00e9localisation du call center\u2026 en OFFSHORE !\u00a0Mais son chemin va croiser celui de Kader, t\u00e9l\u00e9vendeur d\u00e9brouillard qui, avec ses coll\u00e8gues, a quelques id\u00e9es pour sauver leur centre d\u2019appels : cr\u00e9er une hotline pour les suicidaires, remotiver les \u00e9quipes ; ce qui serait m\u00eame fantastique, ce serait de d\u00e9crocher un gros contrat\u2026<br \/>\n<code><br \/>\n<\/code><\/p>\n<div id=\"blogvision\"><iframe loading=\"lazy\" style=\"width: 640px; height: 360px;\" src=\"http:\/\/www.allocine.fr\/_video\/iblogvision.aspx?cmedia=19145136\" height=\"240\" width=\"320\" frameborder=\"0\"><\/iframe><a href=\"http:\/\/www.allocine.fr\/film\/fichefilm_gen_cfilm=185767.html\" target=\"_blank\"><br \/>\n<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>R\u00e9alis\u00e9 par Julien Baillargeon Avec Bruno Hausler, Booder, Lionnel Astier Genre : Com\u00e9die Film : Fran\u00e7ais Dur\u00e9e : 1h26 Ann\u00e9e de production : 2010 Mathieu Polivennes, jeune banquier d\u2019affaires brillant, est envoy\u00e9 en urgence en Haute-Loire pour redresser le call center (centre d\u2019appels) de la Cecredico, soci\u00e9t\u00e9 de cr\u00e9dit \u00e0 la consommation, filiale de la [&hellip;]<br \/><a href=\"https:\/\/www.beno-hit.com\/?p=6323\" class=\"more-link\" >Continue reading&#8230;<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[10],"tags":[],"class_list":["post-6323","post","type-post","status-publish","format-standard","hentry","category-comedie"],"_links":{"self":[{"href":"https:\/\/www.beno-hit.com\/index.php?rest_route=\/wp\/v2\/posts\/6323","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.beno-hit.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.beno-hit.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.beno-hit.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.beno-hit.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6323"}],"version-history":[{"count":1,"href":"https:\/\/www.beno-hit.com\/index.php?rest_route=\/wp\/v2\/posts\/6323\/revisions"}],"predecessor-version":[{"id":6324,"href":"https:\/\/www.beno-hit.com\/index.php?rest_route=\/wp\/v2\/posts\/6323\/revisions\/6324"}],"wp:attachment":[{"href":"https:\/\/www.beno-hit.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6323"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.beno-hit.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=6323"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.beno-hit.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=6323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}